Emergency Care

Fully-staffed to serve your family 24/7/365

Intensive Care

Emergency Triage

Overnight Hospitalization

Emergency Care When You Need It

We work with over 100 general practice veterinary hospitals in our region. We are staffed with emergency care clinicians 24 hours a day to receive new cases, monitor hospitalized patients, and care for surgery service patients. Working closely with your regular veterinarian, we are an extension of the excellent service they provide you and your pets.

Our hospital has a compassionate team of experienced veterinarians and support staff focused on emergency and critical care veterinary medicine. From minor injuries to upset stomachs to severe trauma, we are well equipped and ready to help your pets 24 hours a day.

We provide your regular veterinarian with a complete report on the treatment your pet received as well as its medical status and needs for any follow-up care.

Common Emergencies

  • Abscesses and skin infections
  • Allergic reactions
  • Collapse or weakness
  • Constipation
  • Bite wounds
  • Bleeding or broken toenails
  • Breathing difficulties
  • Diarrhea
  • Difficulty walking
  • Ear infections
  • Excessive bleeding or bruising

  • Exposure or ingestion of toxins
  • Flea product reactions/toxicity
  • Lameness
  • Lethargy
  • Lacerations or bleeding wounds
  • Painful behavior
  • Poison ingestion
  • Straining or inability to urinate
  • Trauma
  • Unexplained fever, hypothermia or other illness
  • Vomiting or gagging

Situations in which emergency care is indicated include:

Physical Trauma


Pale or Blue Tinged Gums


Ingestion of Toxins

Not Eating or Drinking


Straining to Urinate

Any other rapid decline in health


Open Mouth Breathing

Difficulty Breathing


What To Do In An Emergency


Remain Calm.

We know this can be really hard when you are worried. When you are calm, you can focus on getting your pet the help they need.


Call your Veterinarian.

If they are not available, call us at


Be Careful.

Even loving pets may bite when in pain or scared.


Drive Safely.

We Are Here To Help!

Points East Veterinary Specialty Hospital wants to be more than your first call in an emergency, we want to be part of your health care family.


Payment Options

We accept cash, Visa, MasterCard, American Express, and Discover.

If you require a payment plan, we offer health care credit plans which include CareCredit and Scratchpay. You can apply in person or online. If you are interested, please ask the receptionist for more details.


Contact The Office

PHONE: (252) 991-6560
FAX: (252) 557-3487
EMAIL: [email protected]

Office Location

5702 Grover Lane
Sims, NC 27880


We are open 24 hours a day for Emergency Care.

Tuesday – Friday: 8am – 5pm (By Appointment Only)

Monday-Friday 8am – 5pm (By Appointment Only)

Due to increased case volume, our wait times can become very extended. If you are not sure if your pet needs to be seen right away or have questions you hope to have answered for during your wait, we have partnered with two companies to help you assess your pet’s medical situation and needs. Click the link to learn more. Thank you for your continued support.
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